At NEXU VOICE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard your data. We collect information through our website www.nexuvoice.com and customer portal my.nexuvoice.com, including contact information, preference information, unique identifiers, business information, usage data, and job applicant information. We use this information to send promotional materials, confirm orders, assess business needs, respond to customer service requests, administer accounts, and improve our website and marketing efforts.

We do not offer refunds for payments made, and server rentals require payment before expiration. Development work is done exclusively through email and CRM, and rented plans work on an advance payment basis and cannot be canceled after payment. However, customers can access a demo account before purchasing. We only accept payments through our registered company bank account and PayPal account under the name NEXU SOLUTIONS LLC. Additionally, we offer debit and credit card payment options worldwide for your convenience.

In some cases, we may offer USDT (Tether) or other cryptocurrencies as a support option for our customers. To receive USDT or other cryptocurrencies, please contact our sales team through our registered Skype ID (admin@nexuvoice.com) to obtain the necessary details.

We have a zero-tolerance policy towards illegal activities on our servers. We do not support or condone any illegal activities, including but not limited to hacking, phishing, spamming, or distributing malware. The company reserves the right to monitor and inspect your Windows servers for any suspicious or illegal activities. If we detect any such activities, we may suspend or terminate your account without notice.

If you are running a rented plan server and wish to cancel, please notify us at least 24 hours before the expiration date to avoid automatic renewal. Our support services aim to resolve issues within 60 minutes to 24 hours, and data transfer from one server to another typically takes 24 hours. We do not provide support for third-party servers or software, and our support team works according to the timezone of the server you are purchasing.

If you have any questions or concerns about this Privacy Policy, please contact us at info@nexuvoice.com. You have the right to access, correct, or delete your personal information, and can opt-out of marketing communications or request a copy of your data. We take reasonable measures to protect your data from unauthorized access, disclosure, or use, but no security measures can guarantee complete security. We may update this Privacy Policy from time to time and will notify you of significant changes through our website or email.